Personal Injury

Personal Injury – Successfully resolved a premises liability claim against a national convenience store chain arising from its failure to maintain a deteriorated concrete walkway at the store’s main entrance. The walkway had fallen into disrepair, with sections of concrete chipped away and uneven, creating a hazardous condition for customers entering and exiting the store. While on her way to work in the early morning hours, the client stopped at the store to make a purchase. As she exited, the defective walkway caused her to lose her footing and fall, resulting in a fractured ankle. Through investigation and advocacy, Attorney Cloutier secured monetary compensation for the client’s injuries. The claim also prompted the store to repair the defective walkway, eliminating the dangerous condition and reducing the risk of similar injuries to other customers.

Personal Injury – Successfully resolved a negligence claim against a tattoo parlor arising from its failure to comply with basic health and safety requirements. The parlor failed to maintain a properly functioning autoclave used for instrument sterilization, resulting in the client contracting MRSA following a tattoo procedure. Prompt investigation and advocacy by Attorney Cloutier led to an inspection by the local Board of Health, which identified multiple safety violations. The parlor was temporarily shut down pending correction of those deficiencies. The matter resulted in compensation for the client and corrective action by the business, addressing unsafe practices that posed a risk to the public.

Personal Injury – Successfully resolved a premises liability claim against a nationally recognized restaurant chain arising from unsafe outdoor dining practices during high-wind conditions. Despite significantly elevated winds and a local ordinance prohibiting outdoor dining during that time of year, the restaurant failed to remove heavy patio umbrellas from a public sidewalk area. During these conditions, a patio umbrella weighing more than 75 pounds was blown into the client, knocking her off the sidewalk and pinning her between two parked vehicles. The client suffered a fractured arm as a result. Attorney Cloutier’s investigation included securing witness statements from neighboring business owners and video evidence documenting the extreme wind conditions on the day of the incident. The matter resolved through settlement, providing compensation for the client’s lost wages and the pain and suffering resulting from injuries that temporarily prevented her from working and caring for her young children.

Personal Injury – Successfully resolved a bicycle-accident claim involving a “dooring” incident caused by a motorist exiting a parked vehicle. The client was thrown from her bicycle and sustained multiple fractures to her hand, including three broken fingers, requiring emergency surgical intervention. Through diligent advocacy, Attorney Cloutier secured recovery of the at-fault driver’s full insurance policy limits, as well as additional compensation under the client’s own underinsured-motorist coverage.